Privacy Policy

1. Introduction

Welcome to HUBFORM, a mining process management platform designed to streamline operations for companies, suppliers, and employees. This Privacy Policy outlines how we collect, use, and protect your personal data while using our platform.

2. Information We Collect

  • Account Information: Company name, email address, contact number, and payment details.
  • User Information: Supplier and Employee account details, such as name, email, and job roles.
  • Project and Task Data: Details about projects, roles, business units, departments, and assigned tasks.
  • Documents and Attachments: Files uploaded for Employees to access and complete tasks.
  • Payment Information: Secure payment processing for recurring subscriptions.
  • Usage Data: Login activity, task completion, and interactions with the platform.

3. How We Use Your Information

  • To create and manage user accounts.
  • To facilitate project and task assignments.
  • To enable Company users to monitor Employee task completion.
  • To process and manage subscription plans.
  • To comply with security and legal requirements.
  • To improve and personalize user experience.

4. Data Sharing and Disclosure

  • We do not sell or rent user data.
  • Company users can access data related to their created Suppliers and Employees.
  • We may disclose information for legal compliance.
  • Third-party service providers (e.g., payment processors, cloud storage providers) may receive necessary information.

5. Data Security

We implement security measures to protect user data from unauthorized access, modification, or disclosure. However, no system is 100% secure, and we encourage users to safeguard their login credentials.

6. User Rights and Controls

  • Company Users: Can add, deactivate, or reactivate Suppliers and Employees.
  • Main Admin User: Can manage all Company users, including deactivation and reactivation of accounts.
  • Employees: Can access assigned tasks and documents via the mobile app.

7. Subscription and Payment Terms

HUBFORM operates on a recurring payment basis, with automatic deductions every 30 days. Users can upgrade, downgrade, or cancel their plans at any time. A deactivated plan restricts access until reactivated.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of any significant changes.